Your Executive Development Coach

Phil Wong

Phil Wong, Executive Coach

I have over 30 years of leadership experience of manufacturing and engineering operations with chemical and pharmaceutical companies, highly regulated and customer driven businesses where quality, safety and cost are prime drivers. I have managed complex operations and led organisations through major change, from expanding new products into global markets to managing a site closure.

I incorporated coaching into my leadership toolkit early on, and have worked as an independent coach for 14 years. I believe individuals operate at their best when working from a place that is authentic, leading with integrity and a deep sense of purpose to create value in a positive way. My practical and pragmatic approach and passion for people have allowed me to work with board members, leaders and managers in the public, private and third sectors, and have enabled clients to appreciate and fully access their leadership potential, making the tough decisions needed to build sustainable organisations. Recent assignments include working with CEO’s and senior managers in the public sector on leadership development programmes; supporting individuals through transition to a bigger role in a different sector; enhancing performance; and managing stakeholder expectations.

The approach I use has elements of person centred, NLP and solution based coaching to suit the needs of the client and the situation to deliver the organisation’s objectives.

Since I was young I have always been interested in why people behave the way they do. Even while pursuing a career in engineering, I continued to be curious as to the motives of others. That has led me down a person centred approach to coaching. I studied counselling when I first became a manager to help me deal with the softer issues that came up as a team leader. I later studied NLP, Positive Psychology and using Strengths, as well as looking wider to the likes of Neil Crofts and Bill George’s work on Authenticity, and across Ken Wilber’s Integral Life Practice work. This aligned well with the work by Robert Hogan and his assessment tool, which provides a research based framework to assess measures of normal personality, motives, values and personal preferences as well as the career derailing tendencies.

In my coaching work, an overview of the process I follow is:
• Establish a safe environment for coaching to take place
• Appreciate the client’s needs
• Understand the wider context that the client operates in
• Agree outcome(s) for the session(s)
• Use coaching models along with the organisation’s leadership development framework to facilitate learning in a structured but flexible way
• Recommend other support, as required
• Evaluate and review progress
• Administer the relationship from start to finish

Within a session I like to keep things simple. I use the GROW model as a guide, sometimes explicitly where the client likes structure. I like to let the client do the talking, using Nancy Kline’s process from ‘Time to Think’ to allow the client to talk their issues through. This generally means working with what is coming up right now, and incorporating that in the wider context. Non directive questions allow me to probe and challenge to help the client gain clarity and insight, as well as address key assumptions and explore the situation from different perspectives. We can then explore options and focus on the next step to delivering the coaching objectives.

As a professional, I am an accredited Executive Coach, having a Postgraduate Certificate in Executive Coaching with Strathclyde University Business School, to EMCC‘s Practitioner Standard. I am also trained and qualified in the Hogan Assessment Systems. I abide by the EMCC’s Code of Ethics, and retain my professional engineering link as a Chartered Engineer of the Institution of Mechanical Engineers.

Consultancy work in the pharmaceutical sector enhances my coaching ensuring relevancy with the current issues in business and the economy, as well as hands-on application of leadership development and performance management.

I believe in putting something back into the community. My voluntary work includes time as Company Secretary for a housing association, and I am currently a business mentor with the Chambers of Commerce helping leaders develop and grow their business.

I am keenly interested in personal development for himself as well as for others. I also enjoys outdoor pursuits, especially hill walking in the Highlands and visiting the many and varied islands of Scotland . When the weather keeps me indoors I enjoy making hand bound notebooks, drawing and editing my many photographs.I enjoy these pursuits with his wife, Dorothy, and also have the joy of bringing up two wonderful children, Nat and Katie.


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